SILVI Privacy Policy

This Privacy Policy explains how SILVI ("we," "us," "our") collects, uses, and protects your personal information when you visit our website or place an order with us.

Information We Collect

When you place an order or interact with our website, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through our payment gateway; we do not store your card or bank details)
• Order history

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and respond to your queries
• Improve our products and website experience
• Send updates about our brand, only if you have opted in to receive them

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings at any time.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share necessary details with trusted partners such as payment gateways and courier/logistics providers, solely for the purpose of fulfilling your order.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

For any privacy-related questions, please contact:

SILVI Customer Support Email: silviherbals@gmail.com Phone/WhatsApp: 9971130042 Business Hours: Monday–Saturday | 10:00 AM – 6:00 PM IST